In 1998 Gloria Pedroza started her coffee career in Guatemala, her home country, as a professional cupper and quality manager for Neumann Kaffee Gruppe. In 2003 she moved to Veracruz, Mexico and began her work with NKG’s sister company, Exportadora de Café California, as the quality manager. Today Ms. Pedroza resides in Zug, Switzerland where she cups coffee from around the world as the Quality Manager for NKG Quality Service since 2004.
Ms. Pedroza's 18 years of experience in the quality assurance of green coffee. As head of the NKG Quality Service department, she is in charge of training cuppers and quality managers within the NKG coffee companies. The department also offers consultancy services related to quality assurance procedures, product development and green coffee and sensory training for customers and third parties.
In 2006 she won the SCAE World Cuptasting Championship and shortly after that she joined the Swiss SCAE judges team. As a professional cupper and WCE certified sensory judge, she travels around the world visiting coffee farms and judging international barista competitions and their different disciplines.
Today she is a certified SCAE (Specialty Coffee Association of Europe) trainer for green coffee and sensory skills courses and is certified Q-Grader and Q-Instructor.