NKG Quality Service

NKG Quality Service

Switzerland

How long have you been a CQI In-Country Partner (ICP)?

Since 2018

What does it mean to your company/organization to be an ICP?

NKG Quality vision is to offer education related to coffee quality for the coffee industry and also provide objective evaluation of different coffee products. Becoming an ICP will allow us to contribute in a larger scale to our vision.

Provide a summary of what your company/organization accomplishes and include mission if applicable:

Quality Advisory Unit of Neumann Kaffee Gruppe. We offer customized service products related to quality assurance of green coffee, objective evaluation of coffee products, sensory and green coffee grading training.

What is your relationship with CQI/the Q Program?

We primarily support the program with marketing of Q-Grading courses

Please list project work or national course offerings you helped coordinate.

Q-Grading courses in Switzerland, Russia, France and Germany Also supported one of CQI's projects in Philippines

What do you think are the opportunities of CQI's Q Coffees program?

With the growth of the specialty coffee segment. The offer of specialty coffees is big and there is no certainty about the fulfillment of the current specialty quality specifications. We believe that there is a need to provide a certification for quality not only for producers, but also for buyers/importers.

What do you think are the benefits of being a CQI ICP?

NKG Quality vision is to offer education related to coffee quality for the coffee industry and also provide objective evaluation of different coffee products. We are aware that the quality of coffee, green and in the cup, are essential to negotiate terms and price within a contract and we see the need in the market to provide a credible tool for that. Q-Grader and Q-Coffee certifications are a good way to provide the market with standardized criteria and credible to give certainty about the products, that are traded.

What do you think could be done to improve / increase Q Coffees in the market?

It is important to promote this option. The market is not aware, that this option exists, but there is a need of having guidelines, standards and certification of quality from a neutral entity. With the growth of the specialty coffee segment, people are creating "qualities" and brands, that don't necessarily fulfill the specifications of specialty coffee. We see buyers questioning the quality they are buying and needing a confirmation about the quality from experienced people.

Does your company benefit from hosting Q Evaluations as an ICP? If so, how?

NKG Quality vision is to offer education related to coffee quality for the coffee industry and also provide objective evaluation of different coffee products. Becoming an ICP will allow us to contribute in a larger scale to our vision.

How does your organization benefit from being an ICP?

NKG Quality vision is to offer education related to coffee quality for the coffee industry and also provide objective evaluation of different coffee products. Becoming an ICP will allow us to contribute in a larger scale to our vision.