Coffee Quality Institute has a staff that supports a large network of coffee communities around the world.
Bridget started her coffee career in 1983 working for ED&F Man, and after 9 years in London, moved to work in a coffee producing country to gain a more rounded knowledge of the coffee value chain. What followed was Bridget’s 27 year career with C. Dorman Ltd. where she managed their specialty coffee exporting operations active in Kenya, Tanzania, Rwanda and Ethiopia. During that time, as the specialty segment of the industry grew, so the focus of Dorman strengthened as Bridget championed the sale of top-quality, traceable coffee from individual estates or cooperative factories from within the region.
Firmly committed to improving the livelihood of East African farmers, Bridget played a key role in the setting up the first certified supply chain of UTZ and Fairtrade coffee in Kenya, working with sister company Coffee Management Services to develop close links to farmers, providing them with agricultural, financial and capacity building services
An expert cupper herself, Bridget was able to immediately identify with the need for a common cupping language that could be applied to everyday operations and dealings between suppliers and buyers, and this led to her interest and involvement with CQI.
Bridget is actively involved in local and regional coffee affairs via her involvement with Kenya and Tanzania Coffee Traders Association, African Fine Coffees Association (AFCA) where she served a Kenya’s Director for a two-year term and the local chapters of IWCA.
In her role as Senior Director– Partnerships, Lisa leads CQI’s efforts to amplify impact through working with other entities. That includes international NGOs, but also local coffee boards and associations, and state and national organizations.
Lisa is also one of CQI’s longest serving employees, and as such is uniquely qualified to ensure that strategic decisions are implemented across all departments.
Her experience includes management for both for-profit and non-profit organizations, with a background in small-scale organic farming in New England, sales and marketing development for a west coast produce distribution company, and youth and community development organizations. Lisa holds a BA Human Ecology, College of the Atlantic (Maine, USA).
Lisa is available at firstname.lastname@example.org
Michael graduated from California State University, Long Beach with a Bachelor of Science in Business Administration with an emphasis in accounting in 1991. He spent the next five years as controller of a small service-industry corporation in Hermosa Beach. In 1996, after passing the Certified Public Accountants (CPA) exam, he began work at a public accounting firm in Newport Beach. There he spent the next four years gaining experience in many different industries, including not-for-profit entities and organizations reporting to the Bureau of Indian Affairs and Department of Defense. He was licensed as a CPA in 1999. In 2000, Michael started his own accounting firm, Michael J. Pomerleau, C.P.A., Inc. and began consulting work with CQI and the Specialty Coffee Association of America (SCAA) in 2002. Michael became Director of Finance for CQI in 2004.
Michael is available at email@example.com
Emma joined CQI in 2018 and has worked to support many areas within the organization, including managing public projects, the Post-Harvest Processing program, research projects, and developing education content. As Director, Education Resources, she oversees the growth, distribution, and success of the CQI Education and Products divisions. She holds a Master’s of Science degree in Botany, a B.A. in Ecology, and received a post-graduate certificate from the Applied Sensory and Consumer Science Certificate Program. Before coming to the coffee industry, she worked with a variety of laboratory and field research projects in plant physiology, biology, ecology, enology, and climate change science.
Emma is available at firstname.lastname@example.org
An experienced member of the nonprofit community, Kristin joined CQI in 2019 to help raise awareness and identify new opportunities in coffee's global marketplace. Kristin oversees all marketing and communications activities.
Kristin works across the organization to help staff and the CQI community maximize the impact of their work through education and recognition. She ensures that CQI is properly and effectively represented in print, public events and electronic media.
Prior to joining CQI Kristin worked in diverse nonprofit organizations, from Girl Scouts to wetland conservation, always believing in the power of a well-executed mission to positively impact people and their environments. She holds a B.S. in Anthropology from Eastern Michigan University.
Kristin is available at email@example.com
Yimara joined CQI in 2022. As manager of the Post-Harvest Processing program, she is a valued member of the education team, responsible for vision and implementation of the program. She grew up in Colombia, the daughter of smallholder coffee farmers, and developed an appreciation for coffee education at a young age. Yimara is a skilled quality analyst as well as an experienced post-harvest processing professional, and her experience as an educator has taken her around the world, informing her understanding of the challenges and opportunities faced by coffee producers.
Yimara is available at firstname.lastname@example.org
Trish is responsible for leadership in Quality Evaluation and leads the continuing progress of the Q, contributing to the growth and delivery of CQI educational offerings as well as supporting the network of Q cupping professionals. Trish is available at email@example.com.
Ben Bicknell is working with CQI with one foot firmly rooted in his continuing role as a working Q Grader, coffee consultant and CQI Instructor. In his position as Community Liaison he builds, connects and activates communities connected to CQI. Working with internal and external stakeholders, he is providing community support around existing and potential CQI learners and linking various communities across the entire coffee supply chain. You can contact Ben at firstname.lastname@example.org.
As manager of education operations, Laura supports and manages CQI Educators, course/class processes, and day-to-day tasks such as data entry, customer service, and course/class organization, while also coordinating larger Education team projects that improve and update CQI's processes.
Laura has managed a coffee roasting company and café which included a location in the Bay Islands of Honduras and the roasting company funded the education of Miskito children in Nicaragua. Laura has also visited coffee farms in Siguatepeque, Honduras. She holds a B.S. Degree in Interior Design and has experience in database management and building online shopping platforms for companies.
In her free time, Laura enjoys hiking, creating watercolors, and baking, and she has two spoiled Siberian Huskies.
Laura is available at email@example.com
Dylan joined CQI in 2022 as Program Manager. In this role he is responsible for the planning, implementation, and reporting of CQI’s grant-funded coffee program activities and events, including but not limited to training in quality evaluation, quality improvement and post-harvest processing, market linkage activities and trade events, as well as customized solutions to support partnerships’ objectives and needs.
Dylan holds a B.A. in International Service from American University. Prior to joining CQI, Dylan supported the implementation of public- and private-sector funded programs for several for-profit and non-profit international development organizations and has nearly 10 years of experience as a barista.
Dylan is available at firstname.lastname@example.org
Kim's work as the Manager - Education Services at CQI centers around both Q Grader and Q Processing program. Working closely with Emma Sage, Kim adds value to the programs through her exceptional customer service skills and fresh perspectives.
She holds a B.A. in Political Science and English from the University of California, Irvine. Her interests include: cats, music, museums, Hello Kitty, coffee, food, and reading, and she has a passion for community.
Before joining the CQI team, she worked for the Specialty Coffee Association and was mainly responsible for the growth and management of the Campus Program, training of new instructors, Campus inspectors and inspections, and teaching basic courses on coffee brewing.
Kim is available at email@example.com
Josh joined CQI as Education Production Coordinator in 2022, working to support CQI’s educational programming by designing multi-media content and formatting materials to be clear, consistent, visually interesting, and engaging.
Josh graduated from Wheaton College with a B.A. in History and an M.A. in TESOL and Intercultural Communication. Before coming to CQI, Josh taught ESL to adult English learners at several colleges in the Chicago area. After that, he worked in the study abroad office of his alma mater, designing posters, creating videos and helping to manage application systems.
In his free time, Josh enjoys going on bike rides, playing and recording music, and learning about cities and urban design.
Josh is available at firstname.lastname@example.org
As the Database and Account Administrator, Carrie is the main administrative contact for the Q Programs and also oversees the online database.
She has experience with a focus in administrative and customer service support in various settings, including the financial field and her most recent positions in Accounting and Education with Specialty Coffee Association.
In her free-time she enjoys hiking the sunny trails of Southern California, camping, and cats.
Carrie is available at email@example.com
Lauren Schmitz has worked in administration, social media and website design for non-profits for several years. She also managed her own freelance art business, her specialty being digital illustrations.
Lauren is available at firstname.lastname@example.org
Jay joined CQI as the Education Administrator in 2023. He will be working within CQI’s database to support instructors and students as they seek to teach and learn using current QE and PHP curriculums. This will include approving courses, entering data, and fielding questions from educators and students.
Previously working with United Way, Jay solidified his passion for continuing education and working with diverse populations as he sought to alleviate challenges faced by students at school and at home. He also holds degrees in Political Science and Spanish from the University of North Carolina at Asheville.
In his free time, Jay enjoys spending time with friends and family, longboarding, and riding his motorcycle.
You can contact Jay at email@example.com